Frequently Asked Questions
Quick answers to frequently asked questions about shopping, shipping, returns, and order tracking.
/
/
/
Our products are made using durable, high-quality materials sourced from trusted suppliers we've
carefully vetted.
Yes, select products come with customization options. Reach out to our team, and we'll share the
details.
Every product ships with simple care instructions. In general, gentle cleaning and proper storage will
keep it working well.
Our store is located in Landikas, Mingora, Swat, and we also deliver to customers all across Pakistan.
Our customer service team is available Monday to Friday, 9 AM to 5 PM EST.
Yes, you can visit our physical store in Landikas, Mingora, Swat, or shop everything online instead.
Delivery usually takes 3 to 7 business days depending on your city, with delivery charges calculated at
checkout.
We currently deliver only within Pakistan, reaching customers in every city and region nationwide.
once your order ships, you'll get a tracking number by email so you can follow it live on our Track Order
page.
We accept cash on delivery and standard bank transfer, with more digital payment options coming soon.
Yes, every transaction on our store is handled securely so your information always stays protected.
Not yet, but we're working on adding installment options soon to make shopping even easier.