Send us a message
Get in touch with NeraCoda for order help, product questions or general support.
Call, email or visit our store in Mingora, Swat.
Frequently Asked Questions
Quick answers to the questions our customers ask most about shipping, orders, returns, and getting in
touch with our team.
Do you offer international shipping?
Right now we deliver only within Pakistan, reaching customers in every province. Delivery charges vary
by location and are calculated automatically at checkout, so you always know the exact cost before you
pay.
What does the 30-day warranty cover?
Every order is covered against manufacturing defects and damage that occurs during delivery for 30
days from the date it arrives. If something isn't right, our team will sort it out quickly.
Do you have an in-person showroom to see the products?
Yes, you're welcome to visit us in person at our store in Landikas, Mingora, Swat. Come see our products
up close, ask our team questions, and shop the way that suits you best.
Do you offer payments in installments?
At the moment, we accept cash on delivery and standard bank transfer for every order. Installment
plans aren't available yet, but we're working on adding more flexible payment options soon.
What’s your support line to call for support?
You can reach our support team directly at +92 348 8579977, or email us at info@neracoda.com any
time. We're happy to help with orders, products, or anything else you need.